Support
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Frequently asked questions
How do I play with VoiceOver?
Kajai includes VoiceOver support, and tap-to-place is a first-class input: select a tray piece, then choose a board cell. It arms itself automatically under VoiceOver or Switch Control, and you can turn it on for anyone in Settings. Cells announce their position and state as you go. If anything in VoiceOver doesn't work the way you expect, please email us; we want to hear about it.
I'm colourblind. Can I tell the pieces apart?
Yes. Every colour has a distinct luminance, and you can turn on symbol overlays so colour is never the only signal. Enable Colourblind symbols in Settings.
How does the Daily Challenge work?
Everyone worldwide gets the same seeded puzzle each day. Your first run is your ranked attempt for the leaderboard; after that you can keep practising. The attempt counts when the run ends, not when it starts. Leaving to the menu keeps your board so you can come back to it, but there is no fresh ranked board until the next day.
How do I restore my purchases?
Open Settings inside the app and tap Restore purchases. Purchases are tied to your Apple Account, so they restore on any device signed in with the same account.
What languages does Kajai support?
Kajai is localised into 50 languages and regions. The game itself is non-linguistic, so it plays the same in every language.
What data does Kajai collect?
Nothing personal for itself. There's no account and no login; your progress is stored on your device. The optional ads are served by our ad partner, which receives standard ad-serving data when an ad loads. See our Privacy Policy for the plain-language details.
Are there loot boxes or energy timers?
No, and there never will be. No loot boxes, no gacha, no energy. Optional rewarded help is player-initiated, and ads are never shown in the Daily or your first session.